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CRM Specialist
- Hybrid
- Utrecht, Netherlands
- Marketing
Job description
JOIN ALPINE HEARING PROTECTION AND HELP BUILD THE WORLD’S LEADING HEARING PROTECTION BRAND
Alpine is the ultimate destination to skyrocket your online marketing career. With our ambitious mission to become the leading brand in hearing protection worldwide, we offer an unparalleled environment for your professional growth and success.
At Alpine, you have the remarkable opportunity to be part of our exceptional team that builds and shapes the #1 worldwide brand in the hearing protection industry. More than a billion people worldwide are at risk of hearing damage, and Alpine Hearing Protection is on a mission to tackle this serious health issue.
Job requirements
About the role: CRM Specialist
We're at the threshold of something big. While we've built a strong foundation with our Klaviyo-based webshop communications, we're sitting on a goldmine of customer data that's waiting to be transformed into meaningful relationships. This is where you come in.
As our CRM specialist you will be part of the digital team which will have the biggest growth potential in the next few years. Within the team you are responsible for the design, execution and coordination of campaigns aimed at our consumer groups in order to grow their loyalty to Alpine Hearing Protection.
You'll have the unique opportunity to:
Build our CRM strategy from the ground up, leveraging customer insights and identifying new business opportunities in the hearing protection market
Drive sustainable growth of our customer database through targeted acquisition campaigns and retention strategies
Create and implement an integrated communication approach across email, web, social, and other channels that speaks to our diverse customer base
Design and launch customer journey communications that reflect key moments in our customers' hearing protection journey
Develop a comprehensive customer lifecycle dashboard to track and optimize our relationship-building efforts
When are you a good fit?
Alpine is looking for a CRM enthusiast with an energetic, driven, and strong personality who can thrive in a fast-growing and constantly innovating organization. You will be part of a senior strategic digital team with specialists in performance marketing, marketplaces and web shop. At Alpine, we communicate directly, focus on solutions, and value having fun together.
What do we expect from you?
The ideal candidate brings a mix of technical skills, strategic thinking, and hands-on experience in CRM management. You are data-driven, proactive, and thrive in a fast-paced environment.
Here’s what we’re looking for:
A Bachelor’s degree or higher.
At least 5 years of relevant working experience.
A proactive, ownership-driven mindset — you love running projects from start to finish.
A "test & learn" mentality, always looking for ways to optimize and improve.
Proven track record in developing and executing successful CRM programs, preferably in a B2C environment.
Hands-on experience with Klaviyo or a similar email platform.
What can you expect from us?
Working at Alpine means being part of a company that truly makes an impact. As a B-Corp certified company, we are committed to both the planet and people. Innovation is at our core—we are constantly improving our products and communication. Here, you'll have the opportunity to further develop your marketing skills and directly contribute to a brand that makes a difference, not just for consumers but for the world around us.
In addition to a solid base package, we offer great benefits such as:
Excellent growth opportunities and training budget.
Be part of a fantastic, ambitious team with many annual outings, such as sailing trips, company overnights, Christmas parties, and more.
Free tickets to the many amazing events, races, and festivals where Alpine is present.
Free lunch twice a week at the office. Weekly free company workouts.
More information about Alpine as an employer can be found here.
We moved to a completely newly designed office at Europalaan in Utrecht last year. More information about our new office can be found via this link.
Ready to Make a Real Impact?
If you are passionate about e-commerce, driven to contribute to a meaningful mission, and ready to be part of a team that is determined to build the #1 hearing protection brand worldwide, we would love to hear from you!
Join Alpine Hearing Protection as a CRM specialist and help us shape the future of hearing protection.
Hit apply to hear from us!
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